Normal view MARC view ISBD view

Total customer satisfaction : lessons from 50 companies with top quality customer service /

Horovitz, Jacques.,

Total customer satisfaction : lessons from 50 companies with top quality customer service / Jacques Horovitz, Michele Jurgens-Panak. - London : Pitman Publishing, 1992. - xviii, 456 pages : illustrations ; 24 cm

Includes index

ISBN: 0273034472

Subjects--Topical Terms:
customer satisfaction.
Customer service.

Place hold
Print
Add to your cart (remove)
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS ISBD
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)