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The effect of service quality on customer loyalty; a study on laundry business in Brunei Darussalam /

Dayangku Syarifah binti Pengiran Haji Baharudin

The effect of service quality on customer loyalty; a study on laundry business in Brunei Darussalam / Dayangku Syarifah binti Pengiran Haji Baharudin - Brunei Darussalam : Universiti Teknologi Brunei ; ©2019. - iii, 63 pages : illustrations ; 30cm.

Master science by coursework in management and technology

Dissertation (Master) - Universiti Teknologi Brunei (2019)

Includes bibliographical references and appendices

Subjects--Corporate Names:
Universiti Teknologi Brunei--Dissertation

Subjects--Topical Terms:
Service quality--Brunei Darussalam
Customer loyalty--Brunei Darussalam
Laundromat--Brunei Darussalam
Dimensions--Brunei Darussalam
Effects--Service quality--Brunei Darussalam

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