Every manager's guide to business processes : a glossary of key terms & concepts for today's business leader/
Keen, Peter G. W.
Every manager's guide to business processes : a glossary of key terms & concepts for today's business leader/ Peter G. W. Keen, Ellen M. Knapp. - Boston, Massachusetts : Harvard business School Press, 1996. - 219 pages : illustrations ; 23 cm.
Includes index.
9780875845753
Industrial management--Terminology.
Business--Terminology.
Every manager's guide to business processes : a glossary of key terms & concepts for today's business leader/ Peter G. W. Keen, Ellen M. Knapp. - Boston, Massachusetts : Harvard business School Press, 1996. - 219 pages : illustrations ; 23 cm.
Includes index.
9780875845753
Industrial management--Terminology.
Business--Terminology.