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Introduction to total quality : quality, productivity, competitiveness /

Goetsch, David L.,

Introduction to total quality : quality, productivity, competitiveness / David L. Goetsch, Stanley Davis. - New York : Prentice Hall International, 1994 - xiv, 602 pages : illustrations ; 24 cm

Includes index

ISBN: 0131636936

Subjects--Topical Terms:
Total quality management

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