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Contagious Customer Care /

Frisby, Nicky.,

Contagious Customer Care / Nicky Frisby, Ian Chakravorty, Alison Lawrence. - United Kingdom : Go MAD Books, 2001. - 192 pages : illustrations ; 20 cm.

ISBN: 0953728455

Subjects--Topical Terms:
Customer services
Customer relations
Customer satisfaction
Customer loyalty

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