The customer is always right! : thought-provoking insights on the importance of customer satisfaction from today's business leaders /
Kabodian, Armen J.
The customer is always right! : thought-provoking insights on the importance of customer satisfaction from today's business leaders / Armen J. Kabodian. - Boston : Harvard Business School Press, 1996. - 153 pages : 17 cm.
9780070342095 0070342091
Customer services--Quotations, maxims, etc.
Customer relations.
Consumer satisfaction.
Chief executive officers--United States--Quotations.
Businesspeople--Quotations.
The customer is always right! : thought-provoking insights on the importance of customer satisfaction from today's business leaders / Armen J. Kabodian. - Boston : Harvard Business School Press, 1996. - 153 pages : 17 cm.
9780070342095 0070342091
Customer services--Quotations, maxims, etc.
Customer relations.
Consumer satisfaction.
Chief executive officers--United States--Quotations.
Businesspeople--Quotations.