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Ten keys to dynamic customer relations /

Sorenson, Gregory H.

Ten keys to dynamic customer relations / Gregory H. Sorenson. - London : Kogan Page, 1988. - 90 pages : 22 cm.

Includes bibliographical references.

ISBN: 9781850917922

Subjects--Topical Terms:
Customer relations.
Customer services--Management.
Consumer satisfaction.
Service industries--Management.

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