Customer Service Over The Phone /
Coscia, Stephen.,
Customer Service Over The Phone / Stephen Coscia - 5th edition - New York : Telecom Books An , 1999 . - 143 pages : illustrations ; 23 cm.
Includes index
1578200466
Customer services.
Telephone in business.
Telephone etiquette.
Call centers — Management.
Customer relations.
Customer Service Over The Phone / Stephen Coscia - 5th edition - New York : Telecom Books An , 1999 . - 143 pages : illustrations ; 23 cm.
Includes index
1578200466
Customer services.
Telephone in business.
Telephone etiquette.
Call centers — Management.
Customer relations.