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Running and effective help desk : planning, implementing marketing, automating, improving, outsourcing

Czegel, Barbara.

Running and effective help desk : planning, implementing marketing, automating, improving, outsourcing [Books]. Barbara Czegel. - New York A Wiley-OED Publication 1994 - Pages: 376

Notes Registration No: 27695 (1 al)

ISBN: 0471025445 0.00

LCCN: 94006250

Subjects--Personal Names:
Computer industry -- Customer services -- Management.
Electronic office machine industry -- Customer service -- Management.

Dewey Class. No.: HD/9696.C62 / CZE

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