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Service operations management /

Murdick, Robert G.

Service operations management / Robert G. Murdick, Barry Render [and] Roberta S. Russell. - Boston : Allyn and Bacon, 1990. - xii, 596 pages : illustrations, charts ; 24 cm.

Includes bibliographical references and index.

ISBN: 0205122507

Subjects--Topical Terms:
Industrial management--United States.
Service industries--Management--United States

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