Services marketing : text, cases & readings /
Lovelock, Christopher H.
Services marketing : text, cases & readings / Christopher H. Lovelock. - Englewood Cliffs, N.J. : Prentice-Hall., 1984. - xiv, 492 pages : illustrations ; 24 cm.
Includes bibliographical references.
0138067864
Marketing.
Professions--Marketing.
Service industries--Marketing.
Services marketing : text, cases & readings / Christopher H. Lovelock. - Englewood Cliffs, N.J. : Prentice-Hall., 1984. - xiv, 492 pages : illustrations ; 24 cm.
Includes bibliographical references.
0138067864
Marketing.
Professions--Marketing.
Service industries--Marketing.