MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01257nam a22002657a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
230405b2019 bx a g abm| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| Qualifying information |
hardback |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
Univerisiti Teknogi Brunei |
| Language of cataloging |
eng |
| 084 ## - BOOK Call Number |
|---|
| Classification number |
UTB 120 REPORT, THESIS & DISSERTATION |
| -- |
RTDS 228 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Amal Maziah Binti Hj Muhd Sawara |
| Relator term |
author |
| 245 14 - TITLE STATEMENT |
|---|
| Title |
The impact of service quality on postal service in customer satisfaction and trust : |
| Remainder of title |
Case study in Brunei Darussalam / |
| Statement of responsibility, etc. |
Amal Maziah binti Haji Muhd Sawara |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc. |
Brunei Darussalam : |
| Name of publisher, distributor, etc. |
Univerisiti Teknologi Brunei , |
| Date of publication, distribution, etc. |
2019 . |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
62 pages |
| Other physical details |
Colour illustrations |
| Dimensions |
30 cm |
| Accompanying material |
histogram |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Master science by coursework in management and technology |
| 502 ## - Dissertation Note |
|---|
| Dissertation Note |
Dissertation (Master) - Universiti Teknologi Brunei (2019) |
| 504 ## - Bibliography, Etc. Note |
|---|
| Bibliography, Etc. Note |
includes bibliographical and appendices |
| 610 #4 - SUBJECT ADDED ENTRY--CORPORATE NAME |
|---|
| Form subdivision |
Dissertation |
| Corporate name or jurisdiction name as entry element |
Univerisiti Teknologi Brunei |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Postal services |
| Geographic subdivision |
Brunei Darussalam |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer satisfaction |
| Geographic subdivision |
Brunei Darussalam |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Service quality |
| Geographic subdivision |
Brunei Darussalam |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Local Classification |
| Koha item type |
Reports, Thesis & Dissertation Students |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Internal field |
Reports, Thesis & Dissertation |
| CC (RLIN) |
902891 : 001952 c.1 UTB |
| Internal field |
Universiti Teknologi Brunei |
