MARC details
| 000 -LEADER |
|---|
| fixed length control field |
02294nam a2200277 a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
240803s2011 cau s 000 0 eng|d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| Canceled/invalid ISBN |
9781118010815 |
| Qualifying information |
(Electronic Resources) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| Canceled/invalid ISBN |
9781118010822 |
| Qualifying information |
(Electronic Resources) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780470922248 |
| Qualifying information |
(Electronic Resources) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0470922249 |
| Qualifying information |
(Paperback) |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
UTB |
| Language of cataloging |
eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Cloke, Kenneth, |
| Relator term |
author |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Resolving conflicts at work : |
| Remainder of title |
Ten strategies for everyone on the job / |
| Statement of responsibility, etc. |
Kenneth Cloke, Joan Goldsmith. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
3rd edition. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc. |
San Francisco, Calif. : |
| Name of publisher, distributor, etc. |
Jossey-Bass ; |
| Place of publication, distribution, etc. |
Chichester : |
| Date of publication, distribution, etc. |
©2011. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
1 electronic resources |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
<br/>The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace Presents new chapters on leadership and transformational conflict coaching, and organizational systems design This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Conflict management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Interpersonal relations. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Personnel management |
| General subdivision |
Psychological aspects. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Psychology, Industrial. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Goldsmith, Joan. |
| Relator term |
author. |
| 856 ## - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
<a href="https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=364293&site=ehost-live">https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=364293&site=ehost-live</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Local Classification |
| Suppress in OPAC |
No |
| Koha item type |
Ebook Collection |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Internal field |
Electronic Book |
| CC (RLIN) |
Reference No: 4736965 / 10.12.21 / ns277138 Date: 12 October 2021 -- (UTB) |
