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How to Deal With Difficult People : (Record no. 21770)

MARC details
000 -LEADER
fixed length control field 02072nam a22002657a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 250102t2015 nju||||go|||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780857085672
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780857085719
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780857085726
040 ## - CATALOGING SOURCE
Original cataloging agency Universiti Teknologi Brunei
Language of cataloging eng
Transcribing agency UTB
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Hason, Gill
Relator term author.
245 10 - TITLE STATEMENT
Title How to Deal With Difficult People :
Remainder of title Smart Tactics for Overcoming the Problem People in Your Life /
Statement of responsibility, etc. Hasson, Gill
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Hoboken, New Jersey :
Name of publisher, distributor, etc. Capstone,
Date of publication, distribution, etc. ©2015.
520 ## - SUMMARY, ETC.
Summary, etc. Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else's bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal conflict
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Conflict management
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal relations
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal communication
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Business & Economics
General subdivision Small business
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=882468&site=ehost-live">https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=882468&site=ehost-live</a>
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Local Classification
Koha item type Ebook Collection
Suppress in OPAC No
998 ## - LOCAL CONTROL INFORMATION (RLIN)
CC (RLIN) Ref. No. : 4702371 / 8.4.2021 / ns77138 Date: 11 September 2021
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Date last seen Uniform Resource Identifier Price effective from Koha item type Public note
    Local Classification Not damaged   Universiti Teknologi Brunei Library Universiti Teknologi Brunei Library 02/01/2025   02/01/2025 https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=882468&site=ehost-live 02/01/2025 Ebook Collection This book is automatically accessible within the University internet network. To learn how to access it outside the campus, visit: https://www.utb.edu.bn/media/cv5fcgwb/remote-access-for-ebscohost.pdf

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