40 Activities for Improving Customer Service / (Record no. 22855)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00496nam a2200169 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780566075872 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | UTB |
| Language of cataloging | eng |
| Transcribing agency | UTB |
| 084 ## - BOOK Call Number | |
| Classification number | HF5415.5 LIN 1996 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Linton, Ian |
| Relator term | author |
| 245 10 - TITLE STATEMENT | |
| Title | 40 Activities for Improving Customer Service / |
| Statement of responsibility, etc. | Ian Linton |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | England : |
| Name of publisher, distributor, etc. | Gower , |
| Date of publication, distribution, etc. | 1996 . |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 351 pages : |
| Dimensions | 31 cm |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Local Classification |
| Suppress in OPAC | No |
| Koha item type | Reference Collection |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| Internal field | Book |
| CC (RLIN) | 850077 : 29061 c.1_UTB |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| Internal field | Book |
| CC (RLIN) | 817457 : 29373 c.2_UTB |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Local Classification | Not damaged | Universiti Teknologi Brunei Library | Universiti Teknologi Brunei Library | - at level 2 | 14/06/1997 | HF5414.5 LIN 1996 c.1 | 850077 | 05/04/2025 | 05/04/2025 | Reference Collection | Reg. No. 29061_UTB | ||||
| Local Classification | Not damaged | Universiti Teknologi Brunei Library | Universiti Teknologi Brunei Library | - at level 2 | 14/06/1997 | HF5414.5 LIN 1996 c.2 | 817457 | 05/04/2025 | 05/04/2025 | Reference Collection | Reg. No. 29373_UTB |