301 Great Customer Service Ideas / (Record no. 23911)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00631nam a2200193 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 260314b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1880394332 |
| Qualifying information | paperback |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | Universiti Teknologi Brunei |
| Language of cataloging | eng |
| Transcribing agency | UTB |
| 084 ## - BOOK Call Number | |
| Classification number | HF5415.5 GRE 1997 |
| 245 10 - TITLE STATEMENT | |
| Title | 301 Great Customer Service Ideas / |
| Statement of responsibility, etc. | edited by Nancy Artz |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Bostom, Mass : |
| Name of publisher, distributor, etc. | Goldhirsh Group, Inc., |
| Date of publication, distribution, etc. | 1997. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 351 pages : |
| Dimensions | 19 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes index |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Artz, Nancy., |
| Relator term | editor. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Local Classification |
| Koha item type | General Collection |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| Internal field | Book |
| CC (RLIN) | 814544 : 01865(H) c. 1 UTB |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Local Classification | Not damaged | Universiti Teknologi Brunei Library | Universiti Teknologi Brunei Library | - at level 2 | 06/03/2004 | HF5415.5 GRE 1997 c. 1 | 814544 | 14/03/2026 | 14/03/2026 | General Collection | Reg. No. 01865(H)_UTB |