What customers value most : How to achieve business transformation by focusing on processes that touch your customers Stanley A. Brown [Books].

By: Brown, Stanley AMaterial type: Text

TextPublication details: New York John Wiley & Sons 1995 ISBN: 0-471-64123-5Subject(s): Customer service | Organizational effectivenessDDC classification: HF/5415.5.B76

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
General Collection	Universiti Teknologi Brunei Library	HF/5415.5.B76 BRO (Browse shelf(Opens below))	Available		806141

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