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Dealing with customer complaints Tom Williams. [Books].
Material type:
TextPublication details: England Gower Publishing Limited. 1996 Description: Pages: 132ISBN: 0566076977Subject(s): Consumer complaintsDDC classification: HF/5415.5
| Item type | Current library | Call number | Status | Date due | Barcode |
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General Collection
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Universiti Teknologi Brunei Library | HF/5415.5 WIL (Browse shelf(Opens below)) | Available | Z18485 |
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| HF/5415.5 MCG Remember me | HF/5415.5 MCG Remember me | HF/5415.5 SEE Seeking customers and keeping customers with field guide to marketing | HF/5415.5 WIL Dealing with customer complaints | HF/5415.7 BOW Logistical management : a systems integration of physical distribution management, material management, and logistical coordination / | HF 5415.13 PER c.1 Perspectives on marketing management volume 1 1991 / | HF 5415.13 STR c.1 Strategic marketing and management / |
Includes bibliographical references and index
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