Handbook of customer satisfaction measurement/ Nigel Hill.

TextPublication details: England : Gower Publishing Limited, 1996. Description: x, 310 pages : illustrations, charts ; 23 cmISBN: 0566077663Subject(s): Consumer satisfaction -- Evaluation -- Handbooks, manuals, etc | Marketing research -- Handbooks, manuals, etcOther classification: HF5415.335 HIL 1996

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Holdings
Item type	Current library	Call number	Status	Notes	Date due	Barcode
General Collection	Universiti Teknologi Brunei Library - at level 2	HF5415.335 HIL 1996 c. 1 (Browse shelf(Opens below))	Available	Reg. no. 29211_UTB		801880

Includes bibliographical references and index

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