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On great service : a framework for action Leonard L. Berry. [Books].
Material type:
TextPublication details: New York The Free Press 1995 Description: Pages: 292ISBN: 0029185556Subject(s): Customer service -- Quality control | Customer service -- United States -- Management -- Case studiesDDC classification: HF/5415.5
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
General Collection
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Universiti Teknologi Brunei Library | HF/5415.5 BER (Browse shelf(Opens below)) | Available | 801882 |
Notes Registration No: 28926 (1al) Notes Registration No: 28926 (1al) Includes bibliographical references and index. Serials holdings Stg18.99
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