TY  - BOOK
AU  - Clynes,Geoff
TI  - Telephone skill builder for sales and service professionals
SN  - 0724811931
U1  - HF/5541.T4 
PY  - 1992///
CY  - New York
PB  - Prentice Hall
KW  - Telephone etiquette
KW  - Telephone in business.
N1  - Notes Registration No: 27471 (1 al) Notes Registration No: 27471 (1 al) Includes index
ER  -