Oakland, John S. <br/><br/>
Total quality management /  [Book]. 
John S. Oakland. 
 - Oxford :   New York, NY :   Heinemann Professional Pub. ;   Nichols Pub.,   1989. 
 - xi, 316p. :   ill. ;   25cm.  
<br/><br/>Includes bibliographical references (p. [306]-307) and index. 
<br/><br/><label>ISBN: </label>0434914797 0893973483 
<br/><br/><label>LCCN: </label>89032160 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management--Quality control. <br/>Quality assurance. <br/>Quality Control. <br/>Total quality management.