Bittel, Lester R. What every supervisor should know : the complete guide to supervisory management / by Lester R. Bittel and John W. Newstorm. - 6th edition. - New York : McGraw-Hill publishing Company, 1990. - x, 614 pages : illustrations ; 24 cm. includes index. ISBN: 0070055831 Subjects--Personal Names: Personnel management.Supervision of employees.