TY - BOOK TI - Working with assertiveness U1 - HF/5549.5.C6 PY - 1988///] CY - [London] PB - BCC Enterprises KW - Assertiveness (Psychology) KW - Communication in personnel management. KW - Interpersonal relations. KW - Management -- Psychological aspects. N1 - This pack contains 2 video cassettes and training videos. `Working with Assertiveness'runs for a total of 44 m 2 tapes and consists of 9 distinct sections. The words `Stop Notes Registration No: 25077 (1 al) No Tape' flash on the screen, followes ba a pause. Notes Registration No: 25077 (1 al) No The cintents is a blend of 4 main elements: Notes Registration No: 25077 (1 al) No - Input and recap from Rennie Fritchie who also presents the Notes Registration No: 25077 (1 al) No programme Notes Registration No: 25077 (1 al) No - Scenes with actors to demonstrate how assertiveness works Notes Registration No: 25077 (1 al) No in practice. the actors play the same characters throughout Notes Registration No: 25077 (1 al) No - Personal views about assertiveness from managers of a large Notes Registration No: 25077 (1 al) No retail company. Notes Registration No: 25077 (1 al) No - Questions posed to stimulate throught and discussion ER -