Spenley, Paul <br/><br/>
World performance class through total quality :  a practical guide to implementation / 
Paul Spenley.  
 - London :   Chapman & Hall,   1992. 
 - xii, 171 pages :   illustrations ;   24 cm. 
<br/><br/> Includes index.  
<br/><br/><label>ISBN: </label>0412361205 9780412361203 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality circles. <br/>Quality control.