TY  - BOOK
AU  - Low,Roderick
AU  - Ford,Harriet
AU  - Hall,James
AU  - Pallot,John
TI  - Writing user documentation: a practical guide for those who want to be read 
SN  - 9780133368352
PY  - 1994///
CY  - New York : 
PB  - Prentice Hall International (UK) Limited
KW  - Electronic data processing documentation
KW  - User interfaces (Computer systems)
N1  - Bibliography: p164. -Includes index
ER  -