Williams, Tom, 1954 - <br/><br/>
Dealing with customer complaints  [Books]. 
Tom Williams. 
 - England  Gower Publishing Limited.  1996 
 - Pages: 132 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0566076977  0.00 
<br/><br/><label>LCCN: </label>95003408 
<br/><br/><label>Subjects--Personal Names: </label><br/>Consumer complaints.
<br/><br/><label>Dewey Class. No.: </label>HF/5415.5  / WIL