TY  - BOOK
AU  - Simons,Christine
AU  - Naylor-Stables,Belinda
TI  - Effective communication for managers: getting your message across 
SN  - 0304331201
PY  - 1997///
CY  - London
PB  - Cassell
KW  - Business communication
KW  - Communication in management
ER  -