TY  - BOOK
AU  - Ludlow,Ron
AU  - Panton,fergus
TI  - The essence of effective communication
SN  - 0132848783
U1  - HF/5718 
PY  - 1992///
CY  - New York
PB  - Prentice Hall
KW  - Business communication.
KW  - Communication in management.
N1  - Includes index
ER  -