Managing quality/  
edited by Barrie G. Dale, Ton van der Wiele and Jos van Iwaarden 
 - 5th ed. 
 - MA, USA :  Balckwell Publishing,   2007. 
 - xxvii, 610p. :  ill. ;  25cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781405142793 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Engineering -- Management. <br/>Total quality management.