TY  - BOOK
AU  - MAYER,Robert
TI  - How to win any argument : without raising your voice, losing your cool, or coming to blows 
SN  - 9789833832514
U1  - 153.6 
PY  - 2012///
CY  - Petaling Jaya, Malaysia
PB  - Advantage Quest Publicatons Sdn.Bhd.
KW  - Interpersonal Conflict
N1  - includes index; bibliography p.249-250
ER  -