Hannna, Michael S. <br/><br/>
Communicating in business and professional settings /  
Michael S. Hanna, Gerald L. Wilson. 
 - 4th edition 
 - New York :   McGraw Hill,   1998. 
 - xxv, 468 pages :  illustrations ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780070260221 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management.<br/>Communication in organizations.