Arredondo, Lani. <br/><br/>
Communicating effectively / 
Lani Arredondo. 
 - New York :  McGraw-Hill,  2000. 
 - xi, 228 pages :  illustrations ;  23 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0071364293 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Communication in management.