Bounds, Greg <br/><br/>
Beyond total quality management :  toward the emerging paradigm / 
Greg Bounds ...[et al.] 
 - New York :  McGraw-Hill,   1994. 
 - xxviii, 817 pages :   illustrations ;   24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780070066786 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total qualiity management.