The impact of service quality on postal service in customer satisfaction and trust : Case study in Brunei Darussalam /
Amal Maziah binti Haji Muhd Sawara
- Brunei Darussalam : Univerisiti Teknologi Brunei , 2019 .
- 62 pages Colour illustrations 30 cm histogram
Master science by coursework in management and technology
Dissertation (Master) - Universiti Teknologi Brunei (2019)
includes bibliographical and appendices
Univerisiti Teknologi Brunei--Dissertation
Postal services--Brunei Darussalam Customer satisfaction--Brunei Darussalam Service quality--Brunei Darussalam