Dayangku Syarifah binti Pengiran Haji Baharudin
The effect of service quality on customer loyalty; a study on laundry business in Brunei Darussalam /
Dayangku Syarifah binti Pengiran Haji Baharudin
- Brunei Darussalam : Universiti Teknologi Brunei ; ©2019.
- iii, 63 pages : illustrations ; 30cm.
Master science by coursework in management and technology
Dissertation (Master) - Universiti Teknologi Brunei (2019)
Includes bibliographical references and appendices
Universiti Teknologi Brunei--Dissertation
Service quality--Brunei Darussalam
Customer loyalty--Brunei Darussalam
Laundromat--Brunei Darussalam
Dimensions--Brunei Darussalam
Effects--Service quality--Brunei Darussalam