TY - BOOK AU - Gretz,Karl F. AU - Drozdeck,Steven R. TI - The effective manager: being the best in financial sales management SN - 9780131738812 PY - 1991/// CY - New York, London PB - New York Institute of Finance KW - Brokers KW - Financial services industry KW - Management KW - Sales management N1 - Includes index ER -