TY  - BOOK
AU  - Holtzblatt,Karen
AU  - Wendell,Jessamyn Burns
AU  - Wood,Shelley
TI  - Rapid contextual design: A how-to guide to key techniques for user-centered design 
SN  - 9780123540515
PY  - 2005///
CY  - San Francisco
PB  - Elsevier/Morgan Kaufmann Publishers
KW  - System design
KW  - System analysis
N1  - Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/toc/els051/2004061522.html
UR  - http://www.loc.gov/catdir/description/els051/2004061522.html
ER  -