Heru Susanto creator author Heru, Susanto Fang-Yie Leu Chin Kang Chen text us Oakville, ON Apple Academic Press 2019 2019 monographic eng This volume shows how ICT (information and communications technology) can play the role of a driver of business process reengineering (BPR). ICT can aid in enabling improvement in BPR activity cycles as it provides many components that enhance performance that can lead to competitive advantages. IT can interface with BPR to improve business processes in terms of communication, inventory management, data management, management information systems, customer relationship management, computer-aided design, computer-aided manufacturing (CAM), and computer-aided engineering. This volume explores these issues in depth. Heru Susanto Information technology--Management Reengineering (Management) Telecommunication--Management 9781771887113 9781774634028 9780429949302 9780429949319 9780429488573 https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2027208&site=ehost-live https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2027208&site=ehost-live Universiti Teknologi Brunei 231227 eng