TY  - BOOK
AU  - Sandy,William
TI  - Forging the productivity partnership
SN  - 0070546762
U1  - HD/58.8 
PY  - 1990///
CY  - New York
PB  - McGraw-Hill
KW  - Customer relations.
KW  - Labor productivity.
KW  - Organizational change.
KW  - Organizational effectiveness.
ER  -