@book{21771,
	author = {Holtzhausen, Derina and Ansgar Zerfass},
	title = {The Routledge Handbook of Strategic Communication /},
	publisher = {Routledge,},
	year = {©2015.},
	series = { Routledge Handbooks},
	address = {New York :},
	url = {https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=909681&site=ehost-live}
}