Linton, Ian  <br/><br/>
40 Activities for Improving Customer Service /  
Ian Linton 
 - England :  Gower ,  1996 . 
 - 351 pages :   31 cm  
<br/><br/><label>ISBN: </label>9780566075872 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services.