John Hayes   (1943). <br/><br/>
The Theory and practice of change management/ 
John Hayes  
 - 3rd edition. 
 - New York :  Palgrave Macmillan,  2010. 
 - xxi, 466 pages ;   illustrations ;  25 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780230210691 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational change.<br/>Management.<br/>Organizational effectiveness.