Diwan, Parag., <br/><br/>
Quality in Totality : a manager's guide to TQM and ISO 9000 / 
Parag Diwan 
 - New Delhi :  S.S. Mubaruk & Bros PTE. LTD ,  1996 . 
 - 206 pages :  illustrations ;  24 cm. 
<br/><br/><label>ISBN: </label>9788171007899