Hughes, Vera.

People in retailing / Vera Hughes and David Weller. - London : Macmillan , 1989. - xiii, 200 pages : illustrations, charts ; 25 cm. - Macmillan modern retailing .

Includes bibliographical references and index.

9780333454428 0333454421


Retail trade.
Retail trade--Management.
Customer relations.
Distribution (Commerce).
Sales personnel.