00705nam a22002057a 4500 260519s1994 nyu||||g |||| 001 0 eng d 0070217009 hardback 0070217017 paperback Universiti Teknologi Brunei eng UTB HF5439.8 FOU 1994 Fournies, Ferdinand F. author. Why customers don't do what you want them to do and what to do about it / Ferdinand F. Fournies New York : McGraw-Hill, Inc., 1994. xv, 224 pages ; 24 cm. Includes index. Sales personnel Training of. Sales management lc GC Book 801777 : 27224 c.1 UTB 24148 24148 0 0 lc 0 0 UTB UTB Level 2 1994-10-31 0 HF5439.8 FOU 1994 c.1 801777 2026-05-19 c. 1 2026-05-19 GC Reg. No. 27224_UTB