Wellemin, John H. <br/><br/>
The handbook of professional service management : caring for the customer before, during and after the sale  [Books]. 
by John H. Wellemin. 
 - Bromley, Kent  Chartwell-Bratt Ltd.  1984 
 - Pages: 225 
<br/><br/><label>ISBN: </label>0862380502  0.00 
<br/><br/><label>Subjects--Personal Names: </label><br/>Customer service.