TY  - BOOK
AU  - McCann,Dick
TI  - How to influence others at work : Psychoverbal communication for managers
SN  - 0434912859
U1  - HF/5718 
PY  - 1988///
CY  - Oxford
PB  - Heinemann Professional Publishing Ltd
KW  - Communication in management.
KW  - Management -- communications
ER  -