TY  - BOOK
AU  - Katz,Bernard
TI  - How to win more business by phone, telex and fax
SN  - 0091735572
U1  - HF/5438.3 
PY  - 1987///
CY  - London
PB  - Hutchinson Business
KW  - Telecommunication.
KW  - Telephone selling.
ER  -