Clark, Frances A.,  <br/><br/>
Leadership for quality :  strategies for action / 
Frances Clark.  
 - New York :   McGraw-Hill,   1996. 
 - xiv, 215 pages :   illustrations ;   23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0077078284 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.